Voice calling on your Helios number

Your Helios number now handles calls, not just texts. Make and take calls from the iOS app, and see every call alongside the rest of the conversation.

• Calls tab on iPhone: a redesigned calls experience with a native-style dialer, contact search, grouped call history, missed-call badges, and one-tap callback.
• Every call lands in the thread: answered, missed, and outgoing calls all appear in the conversation timeline with their outcome and duration, so the customer history stays complete across texts and calls.
• Voicemail with transcription: missed callers hear your greeting and can leave a voicemail; Helios transcribes it automatically so you can read it like a message.
• Call log on web: review calls and voicemails from the web app too.

See the calls docs to get set up.