Chats, calls, and tasks live under Inbox
Conversations, calls, and tasks are one inbox now, so you can switch between them without bouncing around the sidebar.
- One Inbox item: the sidebar and the mobile tab bar open the combined inbox. Chats, Calls, and Tasks are tabs at the top of that page.
- Less chrome: the old Conversations, Calls, and Tasks sidebar items, and the Messaging section, are gone. The daily dashboard is still behind the Helios logo.
- Composable filters: Unread, Unresponded, and Awaiting reply stack on the conversation list. Status and Assignee default to All (Open, Done, and Prospect are a click away), and search opens from the magnifying glass. The call list uses the same pill bar: search, stackable Missed and Voicemail, and a Direction menu.
- Date groups: the conversation list groups threads by Today, Yesterday, This week, and older months, and the heading stays pinned as you scroll.