Helios help center
Everything you need to run your business on Helios, from your first message to advanced automations and the public API.
Helios brings your customer conversations, marketing, and customer data into one place. Use these docs to set up your workspace, master each feature, and connect Helios to the rest of your stack.
Start here
Quickstart
Create your account, set up your inbox, pick a phone number, and send your first message.
Invite your team
Bring teammates into your workspace so every conversation has an owner.
Get the iOS app
Reply to customers from anywhere with the Helios app for iPhone.
Unified inbox
Learn how conversations, assignment, and the contact sidebar work together.
Explore the platform
Sending messages
The composer, templates, scheduling, and thread actions.
Calls
Voice calling, voicemail, and call forwarding on your Helios number.
Send and receive email in the same thread as your texts.
Assignment
How conversations find an owner and notifications route.
Tasks
Follow-ups and team to-dos, linked to contacts and conversations.
Contact sidebar
Membership, visits, and spend beside every conversation.
Changelog
What’s new in Helios, across web and iOS.