The Helios mobile app is a great way to make sure you never miss a beat. Client conversation is all about timeliness. Whether you’re responding to messages directly, or managing your team, know that you can see all your critical Helios features from anywhere in the world.
Your Helios dashboard is a vital center of information that you can leverage to improve your SMS marketing performance. In this guide we walk through getting to your dashboard, how to read it, and some of the insights you can learn from it.
A how-to guide on adding a studio to your account. This straightforward process takes less than five minutes. Afterwards, you will be able to manage multiple studios from your existing account.
We recognize that our uptime is crucial to the fluidity and success of your business communications. This guide details how to check the status of all Helios services. You can also subscribe to real-time updates or check historical performance. We're constantly focused on providing the dependability and speed your business relies on.
Changing your payment method is fast and easy. Note that changes to the payment method will take place instantly. Here is our guide for how to change your payment method.
Changing your Helios plan is quick and easy. The ability to change your plan instantly during a billing cycle offers the ultimate level of flexibility for your business. Let’s look at how to change your Helios subscription.
By switching to our free plan, you will not lose any of your lists, automations, messaging history, or data. Our free plan is truly free and will still let you send 100 messages per month. Your plan will continue to be free until you choose to reactivate a paid plan.
We’re sorry to see you go, however, we understand that business needs change. If you’d like to cancel your Helios account, you can do so by following the steps outlined below.
SMS marketing is all about reaching your customers on their terms. With Helios, businesses can reach all of their contacts at the same time. Have a big announcement? Want to communicate a new deal or loyalty reward? The answer is bulk messaging.
Automations are a critical Helios feature. They enable users to carry out conversations and generate conversions with minimal effort. When it comes to automations, the work is front ended. In other words, setting up the automations is the most amount of work you’ll have to do. Then you can sit back and watch Helios work for you, interjecting your personal touch whenever you find it necessary.
Ready to set up your first message template? Let’s do it! To start, select Templates from the main menu on the left. That will bring you to the templates home page. Select Create template by clicking the purple button at the top right of the screen.
Helios is a team-friendly app. Unlike our competitors, you can add as many team members as you want. We want to grow with you. To add a team member, go to your organization settings. Settings can be accessed by the gearbox in the bottom left of your screen.
Once you have created your account you are ready to explore the powerful tools of Helios. With no confusing pricing tiers, if you see it – you can use it. The full platform is at your disposal. So with that, let’s look at a logical workflow.
Unlock the potential of SMS marketing for your business with Helios.