Signing Up For Helios

Create an account

Creating an account with Helios is fast and simple. In fact, everything on Helios is designed to be fast and simple. So let’s dive in. Navigate to https://sendhelios.com/signup and enter your first name, last name and email address. Note that communications from Helios, including billing, usage, feature updates, and company news will be delivered to the email address you provide. Choose a password and click Sign up.

Create your organization

After you have successfully completed the first step and supplied your admin information it’s time to fill in your organization name. Your organization name should be something descriptive, like the name of your business entity. You can also use your DBA, or any other identifier for your business. You can change your organization name at any time.

Create a location

So far we have set up your admin information and your organization. Now it’s time to add your first location. Each location will have a unique phone number you will send text messages from, separate contact lists, etc. Have several locations? No problem, we can add them at a later time. For those users who have multiple locations, we suggest starting with your headquarters or flagship store/location. 

Input the name of your location under location name. This is done for your own reference. If you have two locations with the same name consider including the town, zip, or any other unique identifier so that you can easily differentiate between your locations. This will help isolate performance and billing for each location. 

After entering the location name, provide the legal address of that location.

Choose a plan and add payment method

We offer multiple tiers based on your text message marketing usage. Choose the plan that is right for you and enter the payment method you would like to use for your subscription. Click save and review details. You will not be charged at this step.

You can upgrade or downgrade your subscription plan at any time from the subscription settings page inside Helios.

Start your subscription

You've reached the final step to start your subscription. Review the terms and understand how you will be billed for your subscription.