Create reusable text message templates
Step 1: Select Templates from the main menu
Step 2: Click + New Template
Step 3: Name your new template
You can see in the example below that we’ve named the new template “Fall Special”.
Tip: some larger organizations include the name of the message creator in the template name. For example, the title would read, “Stacy//Fall Special.” This lets the rest of your organization know who the author is and helps each user quickly find the message they wrote.
Step 4: Type your message
Step 5: Save your template
Step 6: Confirm
Your new template should show on your Templates page. Existing message templates will be displayed as individual cards and will include the date and time that they were created.
To create another template click the Create template button.