The growth engine built for fitness
Automated journeys trigger on what people do or become, then send the right text or email at the right moment. The playbook comes built in, running best practices from day one.
New member journey
Always on · 1,240 enrolled
Trigger
Booked a first class
nowAction
Send welcome text
Wait
Wait 1 day
Action
Email a membership offer
Outcome
Joined membership
Mariana TekSynced
MindbodySynced
fitDEGREESyncedEvery signal becomes the right journey.
Helios unifies the events and segments from the tools you already run, then automatically routes each person into the playbook that moves them forward.
New-lead nurture
New leadBooked
Trial conversion
Intro offerMember
No-show recovery
No-showRebooked
Win-back
LapsedReturned
Milestone rewards
100 classesRewarded
Every signal becomes the right journey.
Helios unifies the events and segments from the tools you already run, then automatically routes each person into the playbook that moves them forward.
Your data feeds in
Mariana TekSyncedMindbodySyncedfitDEGREESyncedPlaybooks run automatically
New-lead nurture
New leadBooked
Trial conversion
Intro offerMember
No-show recovery
No-showRebooked
Win-back
LapsedReturned
Milestone rewards
100 classesRewarded
Everyone feels remembered. Helios handles the follow-up that grows a studio, welcoming newcomers, catching no-shows, and winning back the ones drifting away, each at just the right moment.
Triggers that speak fitness
Start journeys on the moments that matter: a first class booked, a no-show, a lapsed membership, a 100-class milestone. The signals generic tools can't see.
The playbook, ready on day one
We set up the proven fitness journeys around your booking data during onboarding, so you launch already running best practices. No blank canvas to fill.
Enrolls when
Exits when
Right message, right moment
Flows enroll people the moment they match and exit them when they don't, so nobody hears “we miss you” the day after they came back.
“The product has delivered excellent results so far and significantly boosted our conversions.”
From first class to loyal regular. Watch a lead become a member, a no-show rebook, and a quiet regular return, the everyday wins that add up to real growth.
Turn new leads into members
A booked first class kicks off a welcome, a perfectly timed offer, and a nudge to commit, so leads convert without anyone on your team chasing them.
Devin Carter
New lead
Send emailCallSave the class they almost skipped
A no-show triggers an instant, friendly text to rebook, recovering the visits, and revenue, that usually slip away unnoticed.
Casey Lin
Member
Send emailCallWin members back before they're gone
When someone goes quiet, a multi-touch win-back across text and email brings them back with the right offer at the right moment.
Marissa Larimer
Lapsed
Send emailCall
From first class to loyal regular. Watch a lead become a member, a no-show rebook, and a quiet regular return, the everyday wins that add up to real growth.
Devin Carter
New lead
Casey Lin
Member
Marissa Larimer
Lapsed
One platform for the entire customer journey.
Every part of Helios works together, so your team runs on a single system from first hello to loyal member.