Run every location like your best one
As you add locations and franchisees, follow-up and retention start to drift. Helios rolls out your playbook to every location with visibility into what's working.
- In syncRiver NorthIntro-offer follow-up
- In syncWest LoopIntro-offer follow-up
- In syncLincoln ParkIntro-offer follow-up
- In syncWicker ParkNewest, live day one
Growth shouldn't dilute your brand. The experience that worked at your first location stops happening on its own at the next three.
Every location does it differently
Without one shared system, follow-up and retention vary studio to studio. The same lead gets a great experience at one location and silence at another.
With Helios. Helios runs one shared system across every location, so follow-up stops depending on who's on shift.
Corporate can't see what's working
You can tell some locations convert and retain better than others, but not why, or what to copy. There's no single view across the group.
With Helios. Conversion and revenue reporting by location, so you can coach the laggards and copy the winners.
Member data is siloed by location
Booking systems, paid-ad leads, forms, and calls live in separate places per location. No one has one real-time profile, let alone a rollup.
With Helios. One unified, real-time profile per person, across every booking system, ad source, form, and call.
Everything you need, working as one. Email, text message, and voice, all running off the same playbook, across every location.
Automate the follow-up that drives revenue
Build lifecycle flows that welcome new leads, nudge no-shows, and win back lapsed members automatically. Then see exactly how many conversions and how much revenue each one drives.
- Trigger on member activity, segments, and class behavior
- Conversion and revenue reporting on every flow
Win back lapsed members
Trigger
No visit in 21 days
Wait
Best time to reach
Send
Win-back offer · SMS
Conversions
312
Revenue
$48,200
Every lead and every source, in one place
Contacts come together from your booking software, paid ads, calls, and forms, with opt-in status and source attribution built in. No spreadsheets, no silos.
Learn moreAll contacts
Maya Rivera
Paid ads
Priya Nair
Mariana Tek
Casey Lin
Web form
Devin Carter
MindbodyKnow every member before you reply
Class history, membership status, spend, and upcoming bookings sit right next to the conversation, so every message feels personal, even across thousands of members.
Learn moreMaya Rivera
Member · 14 months
Fill classes with a single message
Launch a class-pack promo or event blast in minutes and watch delivery, clicks, and revenue land in real time. 98% of texts get read, so your offers actually get seen.
Learn moreSaturday class-pack promo
Sent to 1,204 members
Delivered
98%
Clicks
32%
Revenue
$5,240
On-brand email, no designer required
Build branded, drag-and-drop emails for every location, then send them as part of the same automated journey as your SMS and voice outreach.
Learn more
Barre3 West Loop
Member Appreciation Week is here
Never miss an opportunity, even at your busiest
The Helios iOS app turns every inbound call into context. See who's calling, why they reached out, and what they're worth before you pick up, so a hot lead never slips away while you're away from the desk.
- Caller context: source, intent, and lifetime value at a glance
- Answer, message, or set a reminder in a single tap
Incoming call
Maya Rivera
From Paid ads
See every location in one place. Helios watches the whole network in real time and flags the location that starts to slip, before it costs you a quarter.
Visibility across every location.
Pre-sale → Opened → Active. Run every location like your best one.
Pre-sale
Selling before opening
Opening soon
Launching within 30 days
Active
Open & operating
Helios watches every location across the network and flags any that start to slip.
“We've had a fantastic experience with Helios. Their platform is incredibly user friendly, and the team is always so helpful whenever I have a question or need support.”
Built for multi-location brands and franchises
If you're scaling one brand across several locations or franchisees, this is everything you need to keep every one performing like your best.
- Every location running the same proven process, not improvising on its own
- Reliable follow-up on every lead, no matter which location it lands at
- Text, email, and voice on one member profile, not per-studio tools that don't roll up
- Visibility into which locations convert and retain best, and why
- One real-time view across the whole group, so corporate isn't flying blind