Built for fitness, not ecommerce
Klaviyo is the gold standard for online stores. Helios is that caliber of engine built for studios. It runs on bookings and memberships instead of carts and orders, with text, email, and voice on one profile.
Ask about our white-glove migration service.
- Bookings & membershipsFrom your booking system
- Paid-ad leadsCaptured with source attribution
- Calls & voicemailTranscribed, beside every chat
Helios vs. Klaviyo, an honest side-by-side.
Klaviyo is the gold standard for ecommerce. Here's where the two line up, and where a fitness-built platform fits better.
Built for
Ecommerce: stores, carts, orders, products
Fitness: bookings, memberships, classes, intro offers
Messaging channels
Email, SMS, WhatsApp, and push (no voice)
Text, email, and voice (calls + voicemail) in one thread
Engagement model
Outbound flows and campaigns (broadcast-led)
Two-way inbox with full context, plus automation
Customer data
Klaviyo Data Platform: powerful, but ecommerce-shaped
Booking/POS data plus paid-ad leads in one fitness profile
Lifecycle automation
Deep ecommerce flows (cart, post-purchase, win-back)
Fitness lifecycle flows, pre-shaped to launch in days
Switching over
Self-serve or agency-led
White-glove migration: contacts imported, flows rebuilt
Comparison based on publicly available information as of June 2026. Klaviyo pricing and features may have changed since.
Everything you need, working as one. Email, text message, and voice, all running off the same playbook, across every location.
Automate the follow-up that drives revenue
Build lifecycle flows that welcome new leads, nudge no-shows, and win back lapsed members automatically. Then see exactly how many conversions and how much revenue each one drives.
- Trigger on member activity, segments, and class behavior
- Conversion and revenue reporting on every flow
Win back lapsed members
Trigger
No visit in 21 days
Wait
Best time to reach
Send
Win-back offer · SMS
Conversions
312
Revenue
$48,200
Every lead and every source, in one place
Contacts come together from your booking software, paid ads, calls, and forms, with opt-in status and source attribution built in. No spreadsheets, no silos.
Learn moreAll contacts
Maya Rivera
Paid ads
Priya Nair
Mariana Tek
Casey Lin
Web form
Devin Carter
MindbodyKnow every member before you reply
Class history, membership status, spend, and upcoming bookings sit right next to the conversation, so every message feels personal, even across thousands of members.
Learn moreMaya Rivera
Member · 14 months
Fill classes with a single message
Launch a class-pack promo or event blast in minutes and watch delivery, clicks, and revenue land in real time. 98% of texts get read, so your offers actually get seen.
Learn moreSaturday class-pack promo
Sent to 1,204 members
Delivered
98%
Clicks
32%
Revenue
$5,240
On-brand email, no designer required
Build branded, drag-and-drop emails for every location, then send them as part of the same automated journey as your SMS and voice outreach.
Learn more
Barre3 West Loop
Member Appreciation Week is here
Never miss an opportunity, even at your busiest
The Helios iOS app turns every inbound call into context. See who's calling, why they reached out, and what they're worth before you pick up, so a hot lead never slips away while you're away from the desk.
- Caller context: source, intent, and lifetime value at a glance
- Answer, message, or set a reminder in a single tap
Incoming call
Maya Rivera
From Paid ads
“The product has delivered excellent results so far and significantly boosted our conversions.”
Which one is right for you?
Both are excellent at different jobs. Here's the honest call.
You're running an online store
- You run a real ecommerce store (merch, supplements, retail) as a core revenue line
- You're primarily broadcast- and flow-driven, and want a free tier to start
- You don't need voice or booking-system workflows
You're running a fitness business
- Your business runs on bookings, memberships, and classes, not a product catalog
- You want text, email, and voice on one profile, with a real two-way inbox
- You want booking/POS data and paid-ad leads unified for fitness
- You're multi-location or franchise and want one playbook with performance visibility
Switching is easy. The Helios team imports your contacts, rebuilds your flows as fitness playbooks, and gets you live, usually within a week.
Book a demo to see why fitness brands are switching
First, tell us about yourself. What describes your brand?
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